DRAFT
Markets 2.0: Social Finance. Affinity Capital.
More updated material is available in the
Presentation
Melanie Swan
melanie@melanieswan.com
http://www.melanieswan.com
http://futurememes.blogspot.com
Transition to the Post Monetary
Economy.
Socially Responsible Investing (SRI)
Mutual Funds
Other Affinity Equity Investment
Parameters
Socially Responsible/Responsive Debt
(SRD)
Peer-to-peer (P2P) loan marketplaces
Peer-to-peer (P2P) real estate
investing
Reputation Building through Affinity
Investing
Crowd sourcing, peer-to-peer
donation finance
Personal Foundations and Bequests
Stewardship Council Certified
Products.
Attribute signaling to clientele
Virtual World Affinity Economies
Exhibit A: Key Players and Possible
Markets 2.0 Events
The long tail, smart mobs
and social networking are driving the evolution of economics to Markets 2.0.
Social networks have been important venues for self-expression and interaction
and now, with an increasingly linked online populace, are starting to add a new
and important functionality, virtual aggregation for group power, both economic
and political.
Two key concepts in Markets
2.0 are Social Finance and Affinity Markets. Social Finance is the virtual
aggregation of dozens, hundreds or millions of people for the purpose of
conducting an economic transaction. Social Finance is also known as crowd
funding and crowd sourcing.
Affinity Markets are
marketplaces where transactions can occur based on affinity attributes. Not
just is the sweater red, woolen and made in China (legacy attributes) but under
what conditions was it made, were renewable materials used, did female
entrepreneurs make it (affinity attributes). Affinity Markets are also known as
directed capital, cause-based capital and (in online aggregations) virtual
affinity groups.
Platforms are also an
important emergent phenomenon in Markets 2.0; free technology platforms to
develop one’s own applications, such as Prediction Market platform Zocalo and
virtual world/MMORPG platform Multiverse.
Markets 2.0 have the ability
to completely disintermediate traditional financial institutions by providing
instantaneous, cheaper, directed capital with more effective results.
Why is World of Warcraft so
addictive and successful (currently having about 6.5 million worldwide
subscribers)? Why do 90% of Americans report dissatisfaction with their jobs?
People are using virtual worlds to obtain what they cannot in the physical
world: venues for ongoing competition and winning, interacting with a wide
variety of others and having agency - the continuous ability to act and
experience the impact of one’s actions, all of which are above all fun.
People are shifting time, energy,
financial resources and attention to virtual worlds and other 2.0 Markets as
these venues for fun, status, actualization and competition have exploded. It
is fun to bid, compete and win in prediction markets, loan marketplaces,
peer-to-peer donation and other new online spaces. Investing $2000 on Prosper
in $50 increments provides 40 times to get the feeling of winning, even if
automated capital deployment is selected. Markets 2.0 seamlessly merge work and fun, for example, Seriosity’s World of Warcraft version of
enterprise software.
The shift to virtual worlds
and other 2.0 Markets is also a transition to a post monetary economy. Monetary
currency is supplemented and potentially replaced by ideas, reputation, merit,
capability and whuffie. In
the Western world and increasingly every where, a declining percentage of total
income and total time need be devoted to basic survival needs.
Social Finance and Affinity
Markets are now inexorably underway and will have an indelible impact on how
all economic transactions are conducted. There is already a proliferation of
models and types of transactions and payment mechanisms and infrastructure to
support this. The full potential of the transformative impact is largely
unperceived. Traditional economic institutions will likely be displaced if they
do not evolve in response.
What will it be like when
people can get their mortgage and home equity loans online from peer finance,
when anyone can have a local portfolio manager for commodities in India, when
million-member virtual BuyGroups bid for insurance
and healthcare services, when synthetic economies nominate and finance virtual
candidates for physical world office, when Socially Responsible Debt means that
states without measurable social progress cannot get their bond offerings
financed? How soon will eBay and Amazon begin merchandizing reputations and
allowing portability?
Markets 2.0 is about earning
and deploying capital and reputations and there are examples emerging in all of
the usual areas of economic transactions:
Affinity Investing is the
ability to direct and pool investment capital using much more specific
parameters than in the past and not just basic definitional attributes but
cause-directing the capital with a much closer link (possibly interactive) to
the end use and results of the investment.
Although green is the new
black, social responsibility is just one of many possible affinity attributes
that can be applied to stock investing. SRI’s implementation has been growing
over time. Initially, SRI meant mutual funds that did not hold tobacco,
firearms and alcohol stocks. SRI leaders like Citizens and Calvert have begun to include a second level
of in-depth screening for corporate governance, diversity, labor, environment,
human rights and other factors.
There are many more
dimensions along which firms can be evaluated. The next obvious affinity
attributes are measuring social impact metrics (such as those developed and
implemented by the Social Venture
Technology Group), number of patents or open source licenses (degree of
innovation), levels of carbon emissions and adherence to other green policies,
degree of workforce diversity at all levels and on-site daycare, etc.
Like SRI public equity
funds, private equity affinity funds also have a “double bottom line” with both
financial and social objectives to meet, and are an important means of
directing social capital to non-public entities through portfolio managers who
screen, facilitate and monitor the investments. GoodCap is the innovator and pioneer in private equity
affinity funds, with a $30 million fund currently being raised. This new asset
class provides a purpose-driven investment vehicle for investors and unifies
formerly disjoint debt/equity investing and philanthropic activities.
Socially Responsible Debt
(SRD) is the loan/bond analog to SRI stock funds. Articulated as one part of Urban Logic’s Sustainable
Resiliency strategy, SRD is debt that quantifies and measures good behavior
through loan covenants, for example cities issuing bonds based on their public
transportation utilization rates, infrastructure replacement costs and
pollution levels. Bond investors could select state bonds based on their
affinity parameters, for example, states with high levels of alternative fuel
usage, technology job creation and acceptability of progressive policies (stem
cell research, gay marriage, euthanasia, etc.). Bond funds would develop just
as SRI equity mutual funds for example the “Boomers Balanced Fund,” or “Green
Bond Fund,” affinity products which would appeal to the values and financial
return goals of retiring boomers.
Online lending marketplaces
like Prosper and Zopa are taking advantage of social networking
to virtually aggregate lenders to fund loans, a model which could replace
traditional financial institutions. This new “eBay of loans” concept is the
biggest breakthrough in credit products since junk bonds. The ease and
immediacy of obtaining sizeable web loans, essentially “Get Money Now!” cannot be overstated.
Prosper loans are unsecured,
and have a $25,000 maximum amount ($4,000 average) and a three-year term. The
interest rate is set by lenders bidding down from the borrower’s maximum
acceptable rate. Borrowers list their loans for free, agreeing to have their
credit ratings posted publicly (an interesting proof of utility triumphing over
privacy in transparency matters). If the loan is funded, Prosper takes 1% of
the proceeds from the borrower and 0.5% per year of the average balance from
the lender, substantially shrinking the 10% spread in traditional bank lending
and borrowing. Borrower defaults are reported to credit bureaus and a
collection agency is hired but lenders main default risk strategy is
diversification and small investment amounts ($50 minimum). As of October 2006,
approximately $15 million has been borrowed on the Prosper platform.
Lender capital can be
directed to specific loans based on recipient profile attributes (geographical,
gender-specific, political, economic, race, ideological, commercial
affiliation, alumni, etc.), for example, lending to African American single
mother Katrina-displaced entrepreneurs or libertarian vegan senior citizens in
Groups are a feature of the
Prosper marketplace, in hopes of stimulating low default rates through social
pressure like the Grameen Bank and
other micro-finance models, but Prosper’s groups are bit more like multi-level
marketing than full affinity financial communities in their current
implementation.
Grameen-style peer-to-peer
(P2P) micro-finance is also available through Kiva, where investors can make cross-border loans in
$25 increments to developing world entrepreneurs who have been screened by
onsite Kiva Field Partners. Despite Kiva’s cause-directed venue for world-is-flat capital, it falls
short by failing to build social community; lenders cannot click and see who
else has committed what amounts, even if by anonymous handle.
Real estate is another area
where peer-to-peer aggregation could be very effective as affinity groups pool
money for real estate investments which are prohibitively expensive to access
otherwise. Peer-to-peer real estate investing also has a better risk profile
than going it alone since as with the peer-to-peer lending model, individuals
can invest small amounts in multiple projects, effectively syndicating the risk
of the asset class.
Prediction Markets are an
important emerging phenomenon in behavior and social finance where millions of
individuals log their predictions of the outcomes of a variety of events
ranging from political elections to microprocessor wars to celebrity status.
Either fictitious or real money or points are used to keep score.
Economists like Wharton
Professor Justin
Wolfers have shown that the crowd wisdom of Prediction Markets often beats
traditional forecasting methods. Prediction Markets are becoming an
increasingly important venue for price, opinion and information discovery.
There are several existing prediction markets and free platform software like Zocalo for
users to develop their own.
A few Prediction Markets examples:
Yahoo! Research and O’Reilly Tech Buzz
Game
Long Bets (affiliated with the Long Now Foundation)
The Foresight Exchange Prediction Market
As successful World of Warcraft
players started listing their attained levels on their resumes as a proxy for
achievement, team-work, leadership and tech-savviness, individuals are also
building reputations online with Affinity Investing. In fact, as eBay and
Amazon showed, it may be impossible without a reputation and the trust it
engenders to transact at all or at least in scale in online communities.
With today’s online linked
world and Affinity Investing, reputations will only be more important and
should be portable across sites, maybe federated reputations can work before
universal identity and login. In fact, as Dick Hardt
of Sxip suggests, eBay should merchandize out user
reputations, which could be achieved with web widgets or badges. eBay may not realize that they should actually be in the
reputation business in their next phase, just like PayPal may not realize they
could be the escrow business of the future.
Prediction markets,
including RMM (real money markets) allow users to see the
track record of other investors/speculators and people are building potentially
commercializable reputations for themselves via their virtual performance
(another way to self-actualize on the Internet).
Online brokerages could
enable investors to share their portfolio (stocks, not amounts) externally and
publish historical returns. Lending marketplaces like Prosper could also give
lenders the option to make their lending portfolios publicly viewable with
site-validated returns.
Peer-to-peer funding,
essentially lots of people (dozens, hundreds) each contributing $10-50 is
taking off both in loans (Prosper, Zopa) as discussed above and also in
donation support for a wide variety of arts, humanitarian and software
development projects. What is different in Philanthropy 2.0 is the explicit and
tangible agreement of the expected action from the recipient in exchange for
the donation.
Fans are financing bands at Sellaband, movies at A Swarm of Angels, and citizen vlogging at
HaveMoneyWillVlog (via an easy-to-use
crowd finance Wordpress plug-in which
also lists the deliverables and a feedback loops for on-project progress).
Austin-based Fundable is a clearing
house crowd funding site suggesting project financing for individuals,
non-profit organizations, relief efforts and software development projects on
its platform.
A minimum contribution of
$10 is generally required and the total amount to be raised is still low,
ranging from a few hundred to a few thousand dollars. PayPal, in a burst of extensibility which
could redefine its future business, provides escrow functionality and other
mechanics of crowd pledging and funds disbursement.
Open Basic Research
Any entity, individual, non-profit,
business, group, startup, NGO, etc. could finance its
longer-term less-monetizable R&D efforts via OpenBasicResearch
Affinity Philanthropy.
A response to declining NSF,
other government and corporate research budgets, OpenBasicResearch would be a
larger-scale application of the Fundable and HaveMoneyWillVlog models where
individuals, research teams and companies could post projects to solicit
funding and interested parties could pledge and fund (tax-deductible)
anonymously or publicly. Project results would be open-sourced and collected
into a meta-level cohesive whole for public benefit, highlighting that negative
results are also quite useful in the extension of human knowledge. Deliverables
could be monitored online with subsequent project phase funding not released
until approved by project sponsors.
As with crowd sourcing
donation support, individuals or groups could compete and bid for personal
foundation and bequest resources. Economics and software tools will now be
allowing individuals without substantial wealth to set up personal foundations.
With software plug-ins, anyone could set up a donations section on their
website to organize and conduct their charitable giving and publish their
supported organizations/projects.
Affinity Purchasing includes
both selecting purchases of goods, services, information, etc. by their
attributes and executing the purchase transaction in aggregation with others
making the same purchase (GroupPurchasing).
Affinity Purchasing is not
new. Organics, hybrids and buy-local are familiar examples. Again social
responsibility (SR) is one possible affinity attribute out of many.
In Collapse, Jared Diamond
cites the Forest Stewardship Council who certifies
worldwide forestry practices and lumber products and the Marine Stewardship Council which does the same
for seafood. Some test examples suggest that customers are willing to pay a
premium, perhaps as much as 20-30% more for a socially-responsible product but
some degree of price parity is probably necessary for large-scale acceptance.
Although, the organics and hybrids examples have shown that people are willing
to pay an SR premium.
GroupPurchase is the
aggregation of multiple buyers for the purpose of commanding a volume discount
in a purchase transaction, an idea that is also not new and has been deployed
for years in community and vertical purchasing co-operatives. What is new is
the scale over which GroupPurchase can now be deployed on the Internet.
There was an early wave of
GroupPurchase with Web 1.0 companies: Ariba (focus: spend management) and
Commerce One (now Perfect Commerce, focus: Supplier Relationship Management
(SRM)), GroupPurchase (focus: small business) and Ctribe and DMob (focus:
consumer electronics). Only the enterprise group purchase companies remain
currently and have shifted their focus to supplier management but the time is
ripe to re-deploy GroupPurchase in the consumer space.
GroupPurchase is an obvious
and monetizable feature for social networking communities such as MySpace, Facebook,
etc. It should just be a matter of time until community members can click to
add themselves to a virtual BuyGroup for any of a
variety of desired purchase items. Price, timing and other specifications could
be set.
With the massive numbers of
online community members, insurance is a natural product. Large groups of
individuals can disclose and pool their personal attributes and bid for
coverage from insurers. Insurance providers could have even more liquidity and
flexibility to diversify their costs and risks in ways that they are only able
to do now with employee groups.
Marc Smith’s Project Aura at Microsoft
Research is an indication of the next level of what Affinity Purchasing could
be like in the future. Project Aura is a mobile software application for
scanning product barcodes and building a database of reviewed products. The
basic product information could be mashed-up with trusted affinity attributes
including conformity to a diet program, SR ranking, celebrity endorsement and many
other user-selected personal affinities.
Urban Logic envisions a similar version
of this, the Means Meter, mobile device software that would scan a product and
immediately identify its rating on a scale of user-specified values (e.g.;
labor-friendly, ISO 14001-compliant factory, degradable materials, etc.). Urban
Logic sees the Means Meter fitting into a broader system of SR banks and credit
cards with user rebates for SR purchases.
Especially with RFID tags,
the future could include a proliferation of Affinity Tags on products in
physical world, Internet and metaverse world shopping. Affinity Tags could be
physically visible stickers or certification symbols, or information that pops
up when the item is scrolled or scanned or if permissioned,
beeps to signal the user of its compatible affinity status (a more subtle and
user-controlled version of the targeted advertising example in Minority Report).
Just as people may want
website widgets that post and update the donation activity of their personal
foundations, they may also want to post their affinity purchases via website
widgets called shopcast
badges by ThisNext
who offers the functionality. Of course merchandisers are beyond excitement
with this word of blog recommendation mainline to customers and there are ample
business model innovations to share margin/referral fees with recommenders or
their personal foundation donation recipients. Celebrity gossip and shopping
site PopSugar is
an under-implementation of Affinity Purchasing by not identifying (or even
connecting product items to celebrities at all) the apparel and accessories
worn by celebrities and offering an immediate click to buy. Click on the fab sunglasses Eva Longoria is wearing to buy them now! would
be a much better option.
Individuals and
organizations are starting to be able to use affinity attributes to identify
each other for remunerative projects. Employees are demanding more progressive
work environments and corporate values which mesh with their own affinities.
Employers are using more granularity to select their
teams.
Top Coder is a website for programmers
build reputations by competing to deliver the best coded solution to a given
problem. The earned reputations confer status which presumably could be
monetized depending on the objective of the coder. World-is-flat geographically
disbursed virtual teams can be assembled ad-hoc based on reputation and skill
affinities for the purpose of executing a project and then disbanded.
Rent A Coder is
a reputation-based marketplace for software programming projects for
development teams or individuals to bid for paid projects. Like the eBay model,
a site reputation is crucial to securing projects. Presumably reputation-based
online clearinghouses for project work will continue to expand.
Businesses have long been
signaling to their clientele with affinity attributes such as minority or
women-owned, GLBT friendly, se habla español, etc., or via their values
such as Hewlett Packard’s tag phrase “HP Invent” and IBM’s “Think.” The
increasing granularity of attributes would allow for a new level of signaling
between goods and services providers and consumers, and as with Purchasing
Affinity website shopping widgets, facilitate referrals.
MMORPG (massively
multiplayer online role-playing game) video game (Ultima Online, EverQuest,
World of Warcraft, Lineage, etc.) and metaverse world (Second Life, Sims
Online, There) economies are rapidly eclipsing the GDP of many countries in the
size and volume of their economic activity. For example, metaverse world Second
Life has been recording $7M USD of transactions occurring in-world per month
since July 2006, and surpassed one million registered residents on
There are two aspects of
virtual world economies:
Virtual world economies
represent the great proliferation in which economic agents can conduct affinity
transactions. The lines between physical and virtual world presence will
continue to blur, as will the relevancy of the location of economic
transactions. Physical world transactions, for example some degree of Wells
Fargo banking and financial services can be conducted in-world. Internet
shopping research can occur more effectively in a 3D world where product
information and prototypes can be reviewed in an interactive multidimensional
environment aided by an immediately available dedicated sales avatar, or not.
Instead of reading forums for product reviews, in-world meet-ups could provide
live interactive user reviews.
Concurrent with the evolution
to Markets 2.0, political participation can become truly popular and democratic
(assuming universal Internet access and usability) with daily issue opinion
polls and voting by email. Political views could be instantaneously polled at
the local, state and national levels. Social sites could post running polls or
indices, real-time political thought barometers that became sources looked to
by other voters for opinion-sharing instead of marketing efforts by the
politicians themselves. Fundraising, campaigning and lobbying could all be
carried out via Political Affinity Markets. Accessible politician online voting
records and more of a markets approach to political issues would trigger a
significant shift in the role of politicians, becoming more of the architects
and executors of SR Debt programs for their constituencies for example.
The shift towards the
Affinity Economy has been portrayed here at the level of the individual, as the
individual becoming an increasingly powerful economic agent in all manners of
earning deploying capital and reputation in an expanding number of
affinity-driven marketplaces.
The same Affinity Economy
can operate even more powerfully at the community level, initially for physical
communities such as families, neighborhoods, cities, counties, municipalities,
states and nations and eventually for virtual economies.
Markets 2.0 Area |
Key Players |
Breaking News to watch for over time |
Affinity Investing |
|
|
Equity:
Socially Responsible Investing (SRI) Mutual Funds |
·
Citizens and Calvert to launch different flavors of SRI funds ·
Mainstream mutual fund companies (Fidelity, etc.) to offer SRI and
other affinity funds |
|
Debt:
Socially Responsible / Responsive Debt (SRD) |
·
Institutional investors (CalPERS, etc.)
requesting community metric data in bond offering presentations (e.g.;
pollution levels, public transportation utilization, degree of green
infrastructure) |
|
Debt:
Peer-to-peer (P2P) Lending Marketplaces |
·
Prosper to hit milestone numbers ($ loans, # borrowers) $100M in loans
(currently $15M) ·
Zopa to launch in the |
|
Real Estate:
Peer-to-peer (P2P) real estate investing |
|
·
Website(s) offering P2P aggregated real estate investing |
Prediction
Markets |
·
Increasing press citation and accuracy of Prediction Markets; e.g.;
regarding election outcomes, operating system wars, opening weekend movie
receipts ·
eBay/Amazon announce portable Reputations |
|
Affinity Philanthropy |
|
|
Crowd-sourcing,
Peer-to-peer (P2P) donation finance |
HaveMoneyWillVlog
(vlog) Sellaband
(band) Swarm
of Angels (movie) Fundable
(multiple areas) |
·
Increase in site activity ·
Launch of more sites including OpenBasicResearch.org ·
Availability of web 2.0 widget to personalize website with social donation
activity |
Affinity Purchasing |
|
|
Legacy
Affinity Purchasing |
Organics,
hybrids, local |
|
Affinity
Purchasing 2.0 |
Microsoft
Research’s Project Aura Urban
Logic-Means Meter |
·
Proliferation of certification stickers and other product affinity
tags such as those from the Forest Stewardship Council and Marine
Stewardship Council |
GroupPurchase:
aggregating users into virtual affinity groups for transactions |
|
·
Social community websites (MySpace, Facebook) to enable GroupPurchase |
Purchase
Personalization and Broadcast |
PopSugar (a mis-
implementation of affinity purchasing) |
·
Proliferation of affinity shopping websites and personalized widget
functionality like shopcast badges |
Affinity Earning |
·
Employment based on online reputations ·
Employers heavily signaling to potential employees with a more
granular level of affinity values |
|
Virtual World Affinity Economies |
|
·
Virtual world economies hitting milestones (e.g.; Second Life just hit
1 million residents, There, 500,000 residents; Second Life has been a
$7M/month economy since July 2006) |
Political Affinity Markets |
|
·
Live ongoing web-based opinion polls, issues barometers on social
community websites ·
Popular voting on legislative agenda/issues ·
Add voting records to FEC and OpenSecrets campaign finance mash-ups |
Melanie Swan
is a futurist, professional trader, markets expert, technology entrepreneur
and blogger based in She founded and sold a technology startup company,
GroupPurchase, which aggregated small business buying groups. She was
Director of Research at Telecoms Consultancy RHK/Ovum and previously held
positions at iPass, JP Morgan, Fidelity and Arthur Andersen and has been an
advisor and consultant to numerous technology companies. Ms. Swan has an MBA in Finance and Accounting from
the Wharton School of the University of Pennsylvania and a BA in French and
International Economics from Georgetown University. She is the Treasurer of
San Francisco-based non-profit Equal
Rights Advocates, an Advisory Board member of the Accelerating Studies Foundation and
co-moderates the Washington
DC, Philadelphia
and Boulder Future Salons. |